Client Services - Manager (remote- California)

Sedgwick Australia Pty Ltd

California, US
Base: $100,000-$130,000pyr; bonus/equity: not spec...
Fully remote
5 years of claims management experience
California workers compensation claims experience
Primary client contact for renewals and contracts
Manage multiple client service programs or a large national program while maintaining strong relationships with clients, brokers, and vendors

Job Summary

  • Manage multiple client service programs or a large national program while maintaining strong relationships with clients, brokers, and vendors.
  • Serve as the primary client contact driving customer satisfaction, retention, and analyzing loss data to communicate cost drivers.
  • Enjoy flexible work schedules, comprehensive benefits including medical and 401k on day one, and diverse professional development opportunities.

Matching Summary

Manage multiple client service programs or a large national program while maintaining strong relationships with clients, brokers, and vendors.

Salary

Base: $100,000-$130,000/yr; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, 401k matching, PTO, disability, life insurance

Skills & Requirements

Must-have

  • 5 years of claims management experience
  • California Workers Compensation claims experience
  • Primary client contact for renewals and contracts
  • Oversee invoicing, audits, and accounts receivable
  • Lead and develop team members including hiring

Nice-to-have

  • Bachelor's degree from accredited college
  • Pursue CPCU, AIC, or ARM designation
  • Professional certification in line of business
  • Experience with cross-selling opportunities
  • Ability to travel as required

Key Requirements

  • 5 years of claims management experience
  • California Workers Compensation licensing knowledge
  • Pursuit of CPCU, AIC, or ARM designation
  • Bachelor's degree preferred

Work Rights

Not specified

Tailored Resume

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