It Support Engineer

WPP

Ghana
On-site
Level 1 and level 2 it issue resolution
On-site support for wpp agencies in ghana
Collaboration with infrastructure and management personnel
WPP is hiring an IT Support Engineer for its Ghana location to provide on-site support services to employees and clients. The role focuses on addressing level 1 and 2 IT issues, contributing to the Enterprise Technology team’s mission of enabling collaboration and efficiency

Job Summary

  • This role serves as a trusted resource for the Technology Operations team to enable stakeholders to collaborate and thrive.
  • The position requires delivering world-class on-site support services to WPP employees, agencies, and visiting clients within predefined standards.
  • Enterprise Technology is undergoing significant transformation to modernize ways of working, shift to cloud architectures, and drive automation.

Matching Summary

Match Score: 85

WPP is hiring an IT Support Engineer for its Ghana location to provide on-site support services to employees and clients. The role focuses on addressing level 1 and 2 IT issues, contributing to the Enterprise Technology team’s mission of enabling collaboration and efficiency.

Skills & Requirements

Must-have

  • Level 1 and Level 2 IT issue resolution
  • On-site support for WPP agencies in Ghana
  • Collaboration with Infrastructure and Management personnel

Nice-to-have

  • Ability to travel to additional locations as needed
  • Experience with cloud and micro-service architectures
  • Strong communication skills for client interactions

Key Requirements

  • Must be available for 100% onsite work in Ghana
  • Experience handling Level 1 and Level 2 IT issues
  • Willingness to travel for additional location support if applicable

Work Rights

Not specified

Tailored Resume

Cover Letter