The role involves acting as a trusted technical advisor to help enterprise nonprofit customers implement and optimize the GoFundMe platform
Job Summary
The role involves acting as a trusted technical advisor to help enterprise nonprofit customers implement and optimize the GoFundMe platform.
You will manage end-to-end delivery of customer initiatives including integrations, migrations, and new product rollouts while driving accountability.
This position requires strong project management skills to lead complex cross-functional projects and resolve technical challenges across APIs and data architectures.
Matching Summary
The role involves acting as a trusted technical advisor to help enterprise nonprofit customers implement and optimize the GoFundMe platform.
Skills & Requirements
Must-have
5+ years Technical Account Management experience
REST API and webhook integration expertise
CRM platforms Salesforce Blackbaud HubSpot
Project management for complex cross-functional initiatives
Troubleshooting data sync and API errors
Nice-to-have
SQL or data analysis capabilities
Experience with iPaaS tools like Zapier Workato
Strong executive presence in stakeholder interactions
Proactive risk mitigation and trend identification
Key Requirements
5+ years in Technical Account Management or similar role
Experience with REST APIs and system integrations
Proficiency with ticketing tools like Zendesk and JIRA