Base: $31.83ph; bonus/equity: not specified; benef...
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Computerized database systems
Microsoft office suite
Medical insurance processing
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Yale University is seeking an Account Assistant for its Patient Financial Services, responsible for managing incoming calls, resolving patient accounts, and providing administrative support. The ideal candidate should possess strong customer service skills, experience in medical insurance processing, and knowledge of database systems.
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Job Summary
This position will support the Patient Services Call Center and answer high volume incoming calls to the Patient Services Department.
Research and resolve patient accounts using EPIC, receive and credit telephone payments, and respond timely and accurately to inquiries.
The role involves performing administrative functions, as necessary, to support patient financial services.
Matching Summary
Match Score: 75
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Yale University is seeking an Account Assistant for its Patient Financial Services, responsible for managing incoming calls, resolving patient accounts, and providing administrative support. The ideal candidate should possess strong customer service skills, experience in medical insurance processing, and knowledge of database systems.
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Salary
Base: $31.83/hour; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
computerized database systems
Microsoft Office Suite
medical insurance processing
superior customer service
heavy telephone communication
excellent attendance and punctuality
Nice-to-have
collaborative and flexible
ability to work with changing priorities
professional demeanor and attire
Key Requirements
Four years of related work experience
Two years in the same job family at the next lower level
High school level education
Two years of related work experience and an Associate's degree
Equivalent combination of experience and education