Customer Service Representative

Wolters Kluwer

Toronto, Canada
$41,600.00 - $57,200.00 cad; not specified; not sp...
Hybrid
Excellent communication skills
Pc literate
Excellent organizational skills
The role involves providing excellent customer service and supporting team members to ensure high quality, timely service delivery

Job Summary

  • The role involves providing excellent customer service and supporting team members to ensure high quality, timely service delivery.
  • Responsibilities include attending to customer contacts, answering product and sales term questions, processing orders, and maintaining customer records.
  • This is a hybrid role requiring 2 days in-office per week, with qualified candidates needing to live within commuting distance to the Toronto, Canada office.

Matching Summary

The role involves providing excellent customer service and supporting team members to ensure high quality, timely service delivery.

Salary

$41,600.00 - $57,200.00 CAD; Not specified; Not specified

Skills & Requirements

Must-have

  • excellent communication skills
  • PC literate
  • excellent organizational skills
  • hybrid work schedule
  • attend to incoming customer contacts

Nice-to-have

  • resilient in the face of obstacles
  • agile, flexible
  • take calculated risks
  • build mutual relationships and trust

Key Requirements

  • 1-3 years related customer service experience
  • College or university degree or equivalent experience
  • Live within commuting-distance to Toronto, Canada

Work Rights

Not specified

Tailored Resume

Cover Letter