Senior Customer Success Manager-state & Local Government
Workday
Salt Lake City, UT, USA
Primary location base pyy range: $113,800 usd - $1...
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Customer relationship management
Customer health monitoring
Saas implementation oversight
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Workday is seeking a Senior Customer Success Manager for their State and Local Government sector, focused on enhancing customer satisfaction and managing relationships. The role requires extensive experience in customer-facing services, particularly with SaaS products, and emphasizes teamwork and collaboration within a supportive company culture.
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Job Summary
Customer Success is a key role to ensure Workday’s customer happiness and success, acting as an advisor and facilitator to customers.
The Senior Customer Success Manager will be responsible for overall customer wellbeing by monitoring customer health, producing customer programs, and acting as an escalation point.
Workday offers trust to take risks, tools to grow, skills to develop, and the support of a company invested in you for the long haul.
Matching Summary
Match Score: 75
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Workday is seeking a Senior Customer Success Manager for their State and Local Government sector, focused on enhancing customer satisfaction and managing relationships. The role requires extensive experience in customer-facing services, particularly with SaaS products, and emphasizes teamwork and collaboration within a supportive company culture.
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Salary
Primary Location Base Pay Range: $113,800 USD - $170,800 USD; Additional US Location(s) Base Pay Range: $108,200 USD - $192,200 USD; Bonus/Equity: May be eligible for Workday Bonus Plan or role-specific commission/bonus, as well as annual refresh stock grants