Citi is seeking a Head Universal Banker for their Newpark Mall Branch in Newark, California, responsible for delivering exceptional customer service while leading and supporting the branch team. The ideal candidate will have experience in customer service, digital engagement, and sales, with a focus on compliance and risk management
Job Summary
The Head Universal Banker is a leadership role responsible for guiding the branch team while executing service transactions and sales.
This position requires championing risk and control by monitoring daily operations and ensuring strict compliance with bank policies.
Citi offers competitive benefits including medical, dental, vision coverage, 401(k), life insurance, and paid time off packages.
Matching Summary
Match Score: 85
Citi is seeking a Head Universal Banker for their Newpark Mall Branch in Newark, California, responsible for delivering exceptional customer service while leading and supporting the branch team. The ideal candidate will have experience in customer service, digital engagement, and sales, with a focus on compliance and risk management.
Salary
Base: $56,500.00 - $73,700.00; Bonus/Equity: Discretionary and formulaic incentive awards available; Benefits: Medical, dental, vision, 401(k), life, accident, disability insurance, wellness programs, and paid time off
Skills & Requirements
Must-have
Lead coach and support Universal Bankers
Execute all service transactions and sales
Champion risk and control compliance
Engage clients in branch lobby for sales
Manage cash supply and vault operations
Nice-to-have
Strong verbal and written communication skills
Positive can-do attitude and customer first culture
Ability to use digital marketing tools effectively