Base: $60,000-$70,000; bonus/equity: not specified...
Hybrid
Resolve support tickets
Implement system enhancements
Develop reports and dashboards
As a member of a cross-functional team, the DFC Business Analyst I resolves support tickets, implements system enhancements and automation, develops reports, and helps onboard and train new users
Job Summary
As a member of a cross-functional team, the DFC Business Analyst I resolves support tickets, implements system enhancements and automation, develops reports, and helps onboard and train new users.
Create reports and dashboards in Power BI and other analytical software to support business operations and decision-making.
The full salary range for this position is $60,000-$85,000 annually, with anticipated starting pay of $60,000-$70,000.
Matching Summary
As a member of a cross-functional team, the DFC Business Analyst I resolves support tickets, implements system enhancements and automation, develops reports, and helps onboard and train new users.
Salary
Base: $60,000-$70,000; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, Paid Holidays & PTO, Disability, Life Insurance, 401(k), ESPP, Wellness Programs
Skills & Requirements
Must-have
Resolve support tickets
Implement system enhancements
Develop reports and dashboards
Onboard and train new users
Scripting and automation tools
Tier 1 support
Nice-to-have
Adaptability in fast-paced environment
Methodical task organization
Diligent change control practices
Continuous learning and improvement
Customer service orientation
Key Requirements
Bachelor’s degree or equivalent experience
Experience with ticketing systems
Familiarity with JavaScript, Python, SQL, Excel, Power BI