Automotive Service Advisor

Rick Hendrick Cadillac (Norfolk)

Norfolk, Virginia, USA
**
Identify required maintenance
Advise customers on services
Estimate repair costs
** Rick Hendrick Cadillac in Norfolk, Virginia, is seeking an Automotive Service Advisor responsible for assessing customer service needs, scheduling maintenance, and advising on repairs. The ideal candidate should have 3-5 years of experience in the automotive or customer service sectors and excellent interpersonal skills. **

Job Summary

  • Responsible for selling, identifying and documenting service, maintenance, and repair service for customers.
  • Works with customer and technician to identify required maintenance and advises customers on necessary and recommended services.
  • Computes cost of replacement parts and labor to restore vehicle to condition specified by customer and estimates cost of mechanical, electrical, or other repairs.

Matching Summary

Match Score: 75

** Rick Hendrick Cadillac in Norfolk, Virginia, is seeking an Automotive Service Advisor responsible for assessing customer service needs, scheduling maintenance, and advising on repairs. The ideal candidate should have 3-5 years of experience in the automotive or customer service sectors and excellent interpersonal skills. **

Skills & Requirements

Must-have

  • Identify required maintenance
  • Advise customers on services
  • Estimate repair costs
  • Schedule customer appointments
  • Maintain CSI standards
  • Organized, clean, and safe work area

Nice-to-have

  • Demonstrate Core Values
  • Commitment to customer enthusiasm
  • Passion for winning

Key Requirements

  • High School Diploma
  • Automotive field of study
  • 3-5 years of work experience
  • Valid Driver’s License
  • Intermediate Microsoft Office skills
  • Dealership Management System knowledge

Work Rights

Not specified

Tailored Resume

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