Customer Banking Specialist - Mt Isa

CommBank

Mt Isa, Queensland, Australia
Part-time (20 hours per week, 9.30am - 1.30pm monday - friday)
Respond to transactional banking needs
Process deposits, withdrawals, transfers
Assist with cash handling and atm
CommBank is seeking a part-time Customer Banking Specialist for their Mt Isa branch, focusing on delivering exceptional customer service and banking solutions. The role involves processing transactions, conducting financial health checks, and educating customers about banking technology

Job Summary

  • Deliver a seamless banking experience to more than 10 million personal and small business customers.
  • As a Customer Banking Specialist, you will deliver a seamless experience by responding to customers’ transactional banking needs.
  • Engage in meaningful conversations to support customers’ broader banking needs, including Home Loans, Business Banking and Financial Advice.

Matching Summary

Match Score: 85

CommBank is seeking a part-time Customer Banking Specialist for their Mt Isa branch, focusing on delivering exceptional customer service and banking solutions. The role involves processing transactions, conducting financial health checks, and educating customers about banking technology.

Skills & Requirements

Must-have

  • Respond to transactional banking needs
  • Process deposits, withdrawals, transfers
  • Assist with cash handling and ATM
  • Follow bank processes and procedures
  • Handle customer enquiries and maintain accounts
  • Problem-solve effectively
  • Uphold strong risk culture

Nice-to-have

  • Genuine passion for customer service
  • Interest in improving financial wellbeing
  • Excellent communication skills
  • Willingness to contribute to collaborative culture
  • See the big picture for customers

Key Requirements

  • Entry-level position in Banking
  • Ability to ask the right questions
  • Refer customers to relevant team members
  • Work in a busy retail environment

Work Rights

Not specified

Tailored Resume

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