Analyst, Data Analytics

Healthtech Inc

Manila, Philippines
Power bi desktop and service proficiency
Advanced dax and power query (m) skills
Integration with servicenow and genesys
This role focuses on delivering actionable insights that drive service excellence and operational efficiency within the healthcare sector

Job Summary

  • This role focuses on delivering actionable insights that drive service excellence and operational efficiency within the healthcare sector.
  • The successful candidate will build advanced dashboards to visualize service level metrics and operational KPIs using Power BI.
  • Candidates must possess strong technical skills in DAX, Power Query, and SQL to support SLA tracking and forecasting.

Matching Summary

This role focuses on delivering actionable insights that drive service excellence and operational efficiency within the healthcare sector.

Skills & Requirements

Must-have

  • Power BI Desktop and Service proficiency
  • Advanced DAX and Power Query (M) skills
  • Integration with ServiceNow and Genesys
  • SQL and relational database knowledge
  • 2-4 years of Power BI development experience

Nice-to-have

  • Familiarity with ITIL processes
  • Experience with Azure Data Services
  • Knowledge of data governance standards
  • Exposure to contact center analytics
  • Strong analytical thinking and communication

Key Requirements

  • Bachelor's degree in Data Analytics or related field
  • 2-4 years of Power BI development experience
  • Proficiency in SQL and relational databases

Work Rights

Not specified

Tailored Resume

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