Community Engagement & Moderation Manager

Workday

Hybrid (50% in office, 50% remote)
Community engagement programs
Moderation policies and guidelines
Ai-enhanced communication
Workday is seeking a Community Engagement & Moderation Manager to enhance community strategy and governance, ensuring effective engagement and communication among users. The role focuses on managing community inquiries, implementing moderation policies, and utilizing AI tools for efficient communication

Job Summary

  • The Community Engagement & Moderation Manager supports community strategy and governance while serving as a primary liaison between Workday department representatives and customers.
  • You will consult with business stakeholders on their community needs while ensuring users feel informed and empowered to meet their goals in the Community effectively.
  • You will work hands-on with the Workday Community platform to build value, trust, gamify, and influence behaviour on the community.

Matching Summary

Match Score: 85

Workday is seeking a Community Engagement & Moderation Manager to enhance community strategy and governance, ensuring effective engagement and communication among users. The role focuses on managing community inquiries, implementing moderation policies, and utilizing AI tools for efficient communication.

Skills & Requirements

Must-have

  • community engagement programs
  • moderation policies and guidelines
  • AI-enhanced communication
  • cross-functional issue resolution
  • gamification strategies
  • performance metrics tracking

Nice-to-have

  • sun-drenched optimism
  • courageous collaborators
  • genuine care
  • curious minds

Key Requirements

  • 3+ years of professional experience
  • community member engagement or moderation strategies
  • Operational-level knowledge of community platform tools
  • familiarity with AI-driven content management
  • Strong ability to analyze community data
  • Superb communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter