Fraud Servicing Atm Debit 1st And 2nd Shift

Bank of America

**
1+ years customer service experience
Intermediate computer proficiency
Ability to work weekends and holidays
** Bank of America is seeking a Fraud Servicing representative for their 1st and 2nd shifts, responsible for resolving multi-product fraud-related client requests through an inbound contact center. The role requires strong communication, problem-solving skills, and a commitment to delivering excellent client service in a fast-paced environment. **

Job Summary

  • This role is responsible for resolving multi-product fraud related client requests through calls, chats, or emails.
  • The position requires accuracy, logic, and the ability to toggle between systems while delivering a great client experience.
  • Candidates must be dependable team players capable of adhering to specific shift schedules including weekends and holidays.

Matching Summary

Match Score: 75

** Bank of America is seeking a Fraud Servicing representative for their 1st and 2nd shifts, responsible for resolving multi-product fraud-related client requests through an inbound contact center. The role requires strong communication, problem-solving skills, and a commitment to delivering excellent client service in a fast-paced environment. **

Skills & Requirements

Must-have

  • 1+ years customer service experience
  • Intermediate computer proficiency
  • Ability to work weekends and holidays

Nice-to-have

  • Banking or financial industry experience
  • Experience handling difficult client situations
  • Commitment to excellent attendance

Key Requirements

  • High School Diploma / GED
  • Minimum 1 year customer/client service experience
  • Intermediate level of computer proficiency

Work Rights

Not specified

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