Responsible for customer satisfaction through quality of service and through regular, proactive, and precise on-site communication
Job Summary
Responsible for customer satisfaction through quality of service and through regular, proactive, and precise on-site communication.
Accountable for the end-users and the site safety, and responsible for safe working practices and carrying out the operations according to maintenance instructions and safety instructions.
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual.
Matching Summary
Responsible for customer satisfaction through quality of service and through regular, proactive, and precise on-site communication.
Skills & Requirements
Must-have
customer relationship management
accurate and real time back reporting
equipment safety and performance
safe working environment
execution of service visits
managing his proximity stock
Nice-to-have
innovative and collaborative working culture
employee engagement
sustainability is an integral part
ethical business practices
trust and respect each other
Key Requirements
familiar with all aspects of lift and associated technology