Service Advisor

Elk Grove Subaru

Elk Grove, CA, United States
Base: not specified; bonus/equity: commissions off...
Customer service
Fast-paced environment
Document customer concerns
We are seeking an Experienced Service Advisor who is passionate about customer service, thrives in a fast-paced environment, and is ready to elevate their career

Job Summary

  • We are seeking an Experienced Service Advisor who is passionate about customer service, thrives in a fast-paced environment, and is ready to elevate their career.
  • Greet customers promptly and professionally, building trust from the first interaction.
  • We offer the best-in-class industry benefits: Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs.

Matching Summary

We are seeking an Experienced Service Advisor who is passionate about customer service, thrives in a fast-paced environment, and is ready to elevate their career.

Salary

Base: Not specified; Bonus/Equity: Commissions off Individual Sales, Individual Gross Profit, Bonuses based on Manufacturer Approvability, Customer Pay Labor per RO, and Flat Rate Hours; Benefits: Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs

Skills & Requirements

Must-have

  • customer service
  • fast-paced environment
  • document customer concerns
  • communicate recommended services
  • coordinate with technicians

Nice-to-have

  • elevate their career
  • exceptional customer experience
  • drives retention and CSI scores

Key Requirements

  • 2+ years of Service Advisor experience
  • automotive dealership experience preferred
  • Strong knowledge of automotive systems
  • Proven ability to meet goals
  • Excellent communication skills
  • Strong organizational skills
  • Valid driver’s license and clean driving record
  • High School graduate or equivalent
  • 18 years or older

Work Rights

Not specified

Tailored Resume

Cover Letter