Customer Service - 95 William Street Branch

CBA (Commonwealth Bank)

Perth, Western Australia, Australia
Customer transactional needs
Financial health checks
Personal loan applications
In this role you will work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with

Job Summary

  • In this role you will work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with.
  • Your understanding of your customers and the Bank’s offerings means you always know the right specialist to refer customers to for their more complex needs.
  • We are looking for several customer service professionals to join our 95 William Street branch part time!

Matching Summary

In this role you will work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with.

Skills & Requirements

Must-have

  • customer transactional needs
  • Financial Health Checks
  • personal loan applications
  • adhere to bank processes
  • capture customer feedback

Nice-to-have

  • meaningful conversations
  • digital banking options
  • community events participation
  • safety and wellbeing focus

Key Requirements

  • Must be available to cover predetermined rosters
  • Must be able to act with integrity
  • Must place the customer at the centre
  • Must be comfortable working independently
  • Must be able to refer customers to specialists

Work Rights

Not specified

Tailored Resume

Cover Letter