Branch Agent Costa Rica Interinidad

ING

Madrid, Spain
Full-time availability monday to thursday
Friday morning and saturday voluntary shifts
Proactive cross-selling of financial products
The role involves managing client interactions in the Madrid office to meet strategic goals and provide an outstanding customer experience

Job Summary

  • The role involves managing client interactions in the Madrid office to meet strategic goals and provide an outstanding customer experience.
  • Employees are expected to proactively identify sales opportunities and recommend financial products that best suit client needs.
  • The position requires executing banking operations efficiently while adhering to strict internal audit and security procedures.

Matching Summary

The role involves managing client interactions in the Madrid office to meet strategic goals and provide an outstanding customer experience.

Skills & Requirements

Must-have

  • Full-time availability Monday to Thursday
  • Friday morning and Saturday voluntary shifts
  • Proactive cross-selling of financial products
  • High standards in customer experience delivery
  • Knowledge of banking procedures and audit norms

Nice-to-have

  • Strong market and competitor knowledge
  • Ability to share process improvement insights
  • Experience with multi-channel bank operations

Key Requirements

  • Degree in Law, Economics, or Business Administration (ADE)
  • Minimum 6 months experience in banking customer service
  • MIFID certification (valuable)
  • LCI Certificate required
  • Knowledge of banking operations and sales techniques

Work Rights

Not specified

Tailored Resume

Cover Letter