Inpatient Bookings Administrator

Nuffield Health

Wolverhampton, United Kingdom
Base: £25,038 pro rata; bonus/equity: not specifie...
Administering high volume email requests
Managing appointment bookings and changes
Coordinating room and consultant availability
You will be responsible administering a large volume of email requests from referrals to appointments, ensuring the hospital meets its service deliverables whilst exceeding customer expectations

Job Summary

  • You will be responsible administering a large volume of email requests from referrals to appointments, ensuring the hospital meets its service deliverables whilst exceeding customer expectations.
  • As our Bookings Administrator you will: Bring empathy, sympathy and sensitivity to the role. Ensure complex administration and support, meets the required standards and timescales.
  • Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options.

Matching Summary

You will be responsible administering a large volume of email requests from referrals to appointments, ensuring the hospital meets its service deliverables whilst exceeding customer expectations.

Salary

Base: £25,038 pro rata; Bonus/Equity: Not specified; Benefits: Free gym membership, health assessments, retail discounts, pension options

Skills & Requirements

Must-have

  • Administering high volume email requests
  • Managing appointment bookings and changes
  • Coordinating room and consultant availability
  • Attention to detail for data accuracy

Nice-to-have

  • Empathy, sympathy, and sensitivity
  • Exceeding customer expectations
  • Building a healthier nation

Key Requirements

  • NVQ level 2 in Business and Administration or equivalent
  • Experience in a customer-facing environment

Work Rights

Not specified

Tailored Resume

Cover Letter