Fraud Support Associate

M&T Bank

Bridgeport, CT, United States
Base: $22.79 - $37.99 hourly (usd); bonus/equity: ...
Hybrid
Open availability for weekends
Experience with digital transactions
Ability to mitigate fraud loss
The role involves providing outstanding service for customer inquiries related to fraud and digital transactions

Job Summary

  • The role involves providing outstanding service for customer inquiries related to fraud and digital transactions.
  • You will research and resolve customer issues in a timely manner while adhering to company policies.
  • The position requires flexibility in scheduling and the ability to work holidays.

Matching Summary

The role involves providing outstanding service for customer inquiries related to fraud and digital transactions.

Salary

Base: $22.79 - $37.99 Hourly (USD); Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Open availability for weekends
  • Experience with digital transactions
  • Ability to mitigate fraud loss

Nice-to-have

  • Fast-paced work environment
  • Effective communication skills
  • Ability to work with minimal supervision

Key Requirements

  • Associates degree or equivalent experience
  • Minimum of 2 years related work experience
  • 1 year customer service fraud experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter