Boston Street Animal Hospital is seeking a personable Client Service Representative to be the primary point of contact for clients, ensuring exceptional service and a welcoming environment. The role involves managing appointments, handling payments, and maintaining client records, with a focus on empathy and professionalism
Job Summary
As the primary point of contact, you will ensure every client interaction results in a positive impression.
You will maintain accurate client information and provide administrative support to keep reliable records.
The company offers tailored development programs and competitive benefits to support your growth.
Matching Summary
Match Score: 85
Boston Street Animal Hospital is seeking a personable Client Service Representative to be the primary point of contact for clients, ensuring exceptional service and a welcoming environment. The role involves managing appointments, handling payments, and maintaining client records, with a focus on empathy and professionalism.
Skills & Requirements
Must-have
Professional and friendly phone etiquette
Ability to properly prioritize tasks
Excellent customer service skills
Nice-to-have
Experience with Veterinary Electronic Medical Records
Knowledge of veterinary medical terminology
Compassionate and well-mannered demeanor
Key Requirements
HS Diploma or educational equivalent
Available to work weekends and holidays
Preferred: One year of customer service experience