Concierge (may To November)

Fairmont Jasper Park Lodge

Jasper, Alberta, Canada
Base: $20.29 ph; bonus/equity: not specified; bene...
On-site
Professional friendly engaging service
Assist guests with arrangements
Promote and sell services
Consistently offer professional, friendly and engaging service to assist guests with mail, messages, and any plans or arrangements they require including onsite and offsite activities

Job Summary

  • Consistently offer professional, friendly and engaging service to assist guests with mail, messages, and any plans or arrangements they require including onsite and offsite activities.
  • Provide personalized and specialized service to VIP guests of the Hotel through pre-arrival emails, communication and follow up throughout stay and post-departure.
  • Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience.

Matching Summary

Consistently offer professional, friendly and engaging service to assist guests with mail, messages, and any plans or arrangements they require including onsite and offsite activities.

Salary

Base: $20.29 per hour; Bonus/Equity: Not specified; Benefits: Subsidized staff accommodation, complimentary meal per shift, employee travel program, wellness platform, discounts

Skills & Requirements

Must-have

  • professional friendly engaging service
  • assist guests with arrangements
  • promote and sell services
  • handle dining reservations
  • personalized VIP service
  • liaison for other departments
  • follow service standards

Nice-to-have

  • comfortable with change
  • open to learning
  • energized by luxury environment
  • anticipate guest needs
  • surprise and delight guests

Key Requirements

  • 1 year customer related experience
  • Valid Alberta driver’s license
  • Legally eligible to work in Canada

Work Rights

Legally eligible to work in Canada

Tailored Resume

Cover Letter