The Client Support Professional provides high touch support to commercial clients, ensuring an exceptional customer experience, by serving as a liaison between internal contacts such as Loan Ops, Treasury Management and Deposit Operations
Job Summary
The Client Support Professional provides high touch support to commercial clients, ensuring an exceptional customer experience, by serving as a liaison between internal contacts such as Loan Ops, Treasury Management and Deposit Operations.
Handle daily customer requests via phone and/or system such as account opening, balance inquiries, wire processing, perform advances, transfers, payoffs and pay downs on loan, troubleshoot and investigate customer issues, and onboard new clients.
Wintrust offers a comprehensive benefit package including medical, dental, vision, life, a 401k plan with a generous company match and tuition reimbursement.
Matching Summary
The Client Support Professional provides high touch support to commercial clients, ensuring an exceptional customer experience, by serving as a liaison between internal contacts such as Loan Ops, Treasury Management and Deposit Operations.