Base: not specified; bonus/equity: annual cash bon...
Manage customer renewal cycles
Customer retention and growth
Crm and renewal tracking tools
The Senior Associate Digital Renewal Representative is responsible for managing multiple customer renewal cycles across regional accounts, ensuring timely, accurate renewals while supporting customer retention and growth
Job Summary
The Senior Associate Digital Renewal Representative is responsible for managing multiple customer renewal cycles across regional accounts, ensuring timely, accurate renewals while supporting customer retention and growth.
This role engages directly with customers on renewal discussions, identifies churn risks and expansion opportunities, and collaborates with Account Executives, Customer Success Managers, and partners.
A primarily office-based inside sales team creates the environment needed to build skills faster, collaborate more effectively, and drive stronger enterprise outcomes, while still respecting flexibility and modern ways of working.
Matching Summary
The Senior Associate Digital Renewal Representative is responsible for managing multiple customer renewal cycles across regional accounts, ensuring timely, accurate renewals while supporting customer retention and growth.
Salary
Base: Not specified; Bonus/Equity: annual cash bonuses, commissions for sales roles, stock grants; Benefits: comprehensive benefits package