Field Services Technician 3

Ironbowtechnologies

Glen Allen, United States
Base: $25-30phly; bonus/equity: not specified; ben...
On-site
Valid driver's license required
Hardware troubleshooting experience
Windows os support skills
Iron Bow Technologies is seeking a Field Services Technician 3 to provide comprehensive IT support for the Virginia Information Technology Agency. The role involves direct technical assistance, system updates, troubleshooting, and project leadership in a dynamic environment

Job Summary

  • The role involves providing comprehensive IT support for end users at customer sites throughout Virginia under a VITA contract.
  • Responsibilities include installing, maintaining, and repairing equipment, performing preventative maintenance, and troubleshooting malfunctions to eliminate problems quickly.
  • Iron Bow Technologies offers a dynamic environment with opportunities for organizational transformation and career growth as the company rapidly expands.

Matching Summary

Match Score: 75

Iron Bow Technologies is seeking a Field Services Technician 3 to provide comprehensive IT support for the Virginia Information Technology Agency. The role involves direct technical assistance, system updates, troubleshooting, and project leadership in a dynamic environment.

Salary

Base: $25-30/hourly; Bonus/Equity: Not specified; Benefits: Overview available on careers page

Skills & Requirements

Must-have

  • Valid driver's license required
  • Hardware troubleshooting experience
  • Windows OS support skills
  • Ticketing and asset management
  • Break/fix software and hardware

Nice-to-have

  • Scripting experience preferred
  • Vendor relationship experience
  • Project leadership capability
  • Remote administration tools usage
  • Empathy for customer needs

Key Requirements

  • Valid driver's license
  • Experience leading projects
  • Hardware troubleshooting expertise

Work Rights

Not specified

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