Customer Success Manager

ABC Financial Services

Florida, US
Base: $69,000 - $79,000 usd annually; bonus/equity...
Hybrid
Managing customer relationships
Driving adoption and outcomes
Building strong relationships
As a Customer Success Manager, you will be managing relationships with many of our fastest-growing customers—driving adoption and outcomes that lead to renewals, expansion, and advocacy across your portfolio

Job Summary

  • As a Customer Success Manager, you will be managing relationships with many of our fastest-growing customers—driving adoption and outcomes that lead to renewals, expansion, and advocacy across your portfolio.
  • This role is a dedicated onsite Customer Success Manager position at a customer location in Florida, requiring consistent in-person engagement to drive partnership success and outcomes.
  • ABC Fitness offers a purpose-led company with a values-focused culture, flexible time off, parental leave, and a quarterly fitness reimbursement.

Matching Summary

As a Customer Success Manager, you will be managing relationships with many of our fastest-growing customers—driving adoption and outcomes that lead to renewals, expansion, and advocacy across your portfolio.

Salary

Base: $69,000 - $79,000 USD annually; Bonus/Equity: eligible for bonuses and commissions; Benefits: Medical/Dental/Vision coverage, EAP, Calm App subscription, open PTO

Skills & Requirements

Must-have

  • managing customer relationships
  • driving adoption and outcomes
  • building strong relationships
  • strategic account plans and QBRs
  • forecasting and risk management
  • customer advocacy and references

Nice-to-have

  • ambitious and authentic culture
  • growth mindset and professional development
  • collaborative and supportive team
  • empathetic and positive mindset
  • operate in fast-paced environment

Key Requirements

  • 3+ years experience in Customer Success
  • Relationship Management experience
  • Account Management experience
  • Management Consulting experience
  • engage with C-level executives
  • create structure in ambiguous situations

Work Rights

Not specified

Tailored Resume

Cover Letter