Customer Success Manager - Adaptive Planning

New York Tech Jobs

San Francisco, CA, USA
Base: $107,000 - $160,400; bonus/equity: not speci...
Fully remote
3+ years experience as a csm
2+ years with change management practices
2+ years using salesforce and gainsight
Customer Success is a key role to ensure Workday’s customers achieve value from our solutions

Job Summary

  • Customer Success is a key role to ensure Workday’s customers achieve value from our solutions.
  • You will help identify new growth opportunities for success at every point on our customers' journey.
  • In return, we’ll give you the trust to take risks, the tools to grow, and the support of a company invested in you for the long haul.

Matching Summary

Customer Success is a key role to ensure Workday’s customers achieve value from our solutions.

Salary

Base: $107,000 - $160,400; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • 3+ years experience as a CSM
  • 2+ years with change management practices
  • 2+ years using Salesforce and Gainsight

Nice-to-have

  • Curious minds and courageous collaborators
  • Strong relationships with executive customers
  • Ability to manage ambiguity in complex environments

Key Requirements

  • Bachelor’s degree or equivalent work experience
  • Proven account management experience
  • Experience managing renewals end-to-end

Work Rights

Not specified

Tailored Resume

Cover Letter