Inbound Sales Representative New Associate

Accenture

Next generation customer operations
Handling customer queries
Resolving complaints
You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions

Job Summary

  • You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions.
  • This role is dedicated to enhancing employee and customer service through structured and optimized processes.
  • You will be responsible for handling queries from employees, customers, and vendors of our client organizations while ensuring seamless, personalized interactions.

Matching Summary

You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions.

Skills & Requirements

Must-have

  • Next Generation Customer Operations
  • handling customer queries
  • resolving complaints
  • closing fault and complaints within SLAs
  • blended support process
  • US region service delivery

Nice-to-have

  • detail-oriented
  • customer-focused professional
  • structured and optimized processes
  • seamless personalized interactions
  • strong problem-solving abilities
  • critical logical thinking abilities

Key Requirements

  • 0 - 1 yr experience
  • Any Graduation
  • night shift availability as per IST

Work Rights

Not specified

Tailored Resume

Cover Letter