Act as a liaison between physician offices, Sales Representatives, and other internal laboratory departments to address client needs accurately and efficiently
Job Summary
Act as a liaison between physician offices, Sales Representatives, and other internal laboratory departments to address client needs accurately and efficiently.
Participate in activities designed to improve customer satisfaction and business performance, ensuring compliance with company policies and laboratory procedures.
Join a global leader in diagnostics and drug development, shaping the future of patient care and powering decisions that improve lives around the world.
Matching Summary
Act as a liaison between physician offices, Sales Representatives, and other internal laboratory departments to address client needs accurately and efficiently.
Skills & Requirements
Must-have
Liaison between physician offices and sales reps
Handle new account and pricing requests
Resolve billing inquiries and connectivity needs
Structure issues and problem solve
Inquire, clarify, and confirm customer requirements
Work in multiple databases for research
Nice-to-have
Customer-focused approach
Adapt to changing priorities
Passionate about Sales Support
Motivated to work with a customer centric team
Key Requirements
High School Diploma or GED equivalent
1 year or more of related business experience
Proven ability to capture information and identify issues