Senior Director, Customer Support – Enterprise Accounts, Client Experience & Escalations

ABC Fitness

Base: $145,000 -- $165,000 cad annually; bonus/equ...
Fully remote
Leadership in customer support
Saas or enterprise experience
Strong collaboration skills
Join ABC Fitness and become part of a culture that’s as ambitious as it is authentic

Job Summary

  • Join ABC Fitness and become part of a culture that’s as ambitious as it is authentic.
  • The Senior Director will lead the design and delivery of an enterprise support model.
  • We welcome diverse talent and encourage you to apply, even if you don’t meet every requirement.

Matching Summary

Join ABC Fitness and become part of a culture that’s as ambitious as it is authentic.

Salary

Base: $145,000 -- $165,000 CAD annually; Bonus/Equity: Not specified; Benefits: Medical/Dental/Vision coverage

Skills & Requirements

Must-have

  • Leadership in Customer Support
  • SaaS or enterprise experience
  • Strong collaboration skills

Nice-to-have

  • Growth mindset culture
  • Inclusive work environment
  • Proactive client engagement

Key Requirements

  • Extensive leadership experience
  • Expertise in analytics and CRM systems
  • Bachelor’s degree preferred

Work Rights

Not specified

Tailored Resume

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