Customer Service Representative

247

Auckland, New Zealand
Exceptional customer service delivery
Confident communication across multiple channels
Strong problem-solving and judgment skills
This varied role involves supporting customers via phone, email, and live chat while solving problems in real time

Job Summary

  • This varied role involves supporting customers via phone, email, and live chat while solving problems in real time.
  • The company offers benefits including annual funding for health costs, fully subsidised income protection, and free parking.
  • Candidates should take initiative and be confident using software while balancing accuracy, empathy, and efficiency.

Matching Summary

This varied role involves supporting customers via phone, email, and live chat while solving problems in real time.

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • Confident communication across multiple channels
  • Strong problem-solving and judgment skills
  • Solid computer skills including MS Office
  • Ability to work in fast-paced environment

Nice-to-have

  • Clinical dental background or industry experience
  • Passion for delivering great customer service
  • Confidence approaching change with curiosity
  • Solutions-focused mindset
  • Appetite to learn new systems and technologies

Key Requirements

  • Full unrestricted rights to work in New Zealand

Work Rights

Must have full unrestricted rights to work in New Zealand

Tailored Resume

Cover Letter