The role offers a great opportunity for a tech-savvy individual to provide knowledgeable and responsive technical support in a growing financial services organization
Job Summary
The role offers a great opportunity for a tech-savvy individual to provide knowledgeable and responsive technical support in a growing financial services organization.
Employees will utilize remote desktop tools like TeamViewer to resolve issues for both internal staff and external customers across various devices.
The company provides a collaborative culture with benefits including medical/dental/vision insurance, 401(k), and community service PTO.
Matching Summary
The role offers a great opportunity for a tech-savvy individual to provide knowledgeable and responsive technical support in a growing financial services organization.
Skills & Requirements
Must-have
Windows and Apple OS experience
Customer facing support role
Remote desktop troubleshooting
Jitbit ticket tracking system
Onsite presence required
Nice-to-have
Azure and 365 familiarity
Fast-paced startup environment
Self-starter attitude
Egnyte knowledge
VOIP phone configuration
Key Requirements
1-3 years prior customer facing support experience
Background check including credit and FINRA fingerprinting