Usher/ticket Taker

Dow Event Center

Rochester, MN, United States
Base: $13.06 - $14.06; bonus/equity: not specified...
Greet guests enthusiastically
Scan guest tickets
Monitor aisles and steps
Enthusiastically greet guests and provide event information, scan tickets, escort guests to their sections, and monitor aisles to ensure they are clear and compliant with fire codes

Job Summary

  • Enthusiastically greet guests and provide event information, scan tickets, escort guests to their sections, and monitor aisles to ensure they are clear and compliant with fire codes.
  • Enforce facility policies, proactively approach guests with questions or complaints, and creatively resolve troubles up to the level requiring supervisor intervention.
  • Identify and respond to emergencies, remain calm, direct guests to safety areas, and involve Security or Supervisors as appropriate.

Matching Summary

Enthusiastically greet guests and provide event information, scan tickets, escort guests to their sections, and monitor aisles to ensure they are clear and compliant with fire codes.

Salary

Base: $13.06 - $14.06; Bonus/Equity: Not specified; Benefits: Paid Sick Leave

Skills & Requirements

Must-have

  • Greet guests enthusiastically
  • Scan guest tickets
  • Monitor aisles and steps
  • Enforce facility policies
  • Respond to emergencies calmly

Nice-to-have

  • Proactively assist guests
  • Creatively resolve guest troubles
  • Remain professional at all times
  • Stay calm under pressure

Key Requirements

  • High school diploma or GED preferred
  • One-year prior customer service experience preferred
  • Ability to stand, walk, and climb stairs for shift duration

Work Rights

Not specified

Tailored Resume

Cover Letter