B2b O&m Engineer (oriente)

Tigo Com Pa

El Salvador
Second level technical support
End-to-end service management
Ip lan, switches, routers, hubs
We are looking for a B2B O&M Engineer (Oriente) to guarantee the availability and accessibility of service for B2B corporate clients, providing efficient support and ensuring optimal use of resources, tools, and applications

Job Summary

  • We are looking for a B2B O&M Engineer (Oriente) to guarantee the availability and accessibility of service for B2B corporate clients, providing efficient support and ensuring optimal use of resources, tools, and applications.
  • Responsibilities include providing 7x24 Second Level (Expert) technical support to B2B corporate clients, managing incident resolution end-to-end, and ensuring service recovery for corporate clients.
  • Tigo is proud to be an Equal Employment Opportunity employer committed to a diverse workforce and nondiscrimination policy, offering professional development networks and a culture of innovation and integrity.

Matching Summary

We are looking for a B2B O&M Engineer (Oriente) to guarantee the availability and accessibility of service for B2B corporate clients, providing efficient support and ensuring optimal use of resources, tools, and applications.

Skills & Requirements

Must-have

  • Second Level Technical Support
  • End-to-end Service Management
  • IP LAN, switches, routers, hubs
  • Dynamic routing and network protocols
  • Firewall configuration
  • Switch and router administration
  • Monitoring tools administration

Nice-to-have

  • Positive transformation champions
  • Customer-centric innovation
  • Teamwork and collaboration
  • Proactive fault prevention
  • Digital lifestyle promotion

Key Requirements

  • 1-2 years of experience
  • Egresado or graduado of Engineering
  • Intermediate knowledge of Tellabs circuits

Work Rights

Not specified

Tailored Resume

Cover Letter