Customer Service Associate - Punjab, India

Amazon

Panchkula, India
On-site
Problem solve for customers
Answer requests via phone, chat, email
Use variety of tools
Amazon's mission is to be Earth’s most customer-centric company, with the Customer Service team being a key part of achieving that goal

Job Summary

  • Amazon's mission is to be Earth’s most customer-centric company, with the Customer Service team being a key part of achieving that goal.
  • As a Customer Service Associate, your purpose is to prevent issues, solve queries, and delight customers by answering requests through phone, chat, and/or email.
  • Benefits include medical insurance, a pension plan, lifestyle benefits, retail discounts, and expert training with ongoing development opportunities.

Matching Summary

Amazon's mission is to be Earth’s most customer-centric company, with the Customer Service team being a key part of achieving that goal.

Skills & Requirements

Must-have

  • problem solve for customers
  • answer requests via phone, chat, email
  • use variety of tools
  • communicate effectively with customers
  • work variable hours
  • work minimum 40 hours

Nice-to-have

  • hard-working, articulate, detail-oriented
  • friendly and customer-focused
  • ability to learn quickly
  • comfortable multi-tasking
  • unique personality

Key Requirements

  • no past experience required
  • training provided
  • complete equipment package provided

Work Rights

Not specified

Tailored Resume

Cover Letter