The Service Delivery Manager serves as the primary accountable owner for day-to-day client hosting operations and a trusted technology advisor
Job Summary
The Service Delivery Manager serves as the primary accountable owner for day-to-day client hosting operations and a trusted technology advisor.
This role ensures customer needs and contract requirements are met through performance monitoring, proactive issue resolution, and SLA adherence.
The position requires leading internal efforts to standardize best practices in hosting delivery while acting as a liaison between vendors and internal teams.
Matching Summary
The Service Delivery Manager serves as the primary accountable owner for day-to-day client hosting operations and a trusted technology advisor.
Skills & Requirements
Must-have
5-6 years relevant work experience
Bachelor's degree or equivalent
Azure Fundamentals AZ900 certification preferred
Nice-to-have
Strong analytical and problem-solving skills
Excellent oral and written communication
Ability to work with minimal supervision
Key Requirements
Bachelor's degree required
5-6 years of relevant experience
Working knowledge of Azure Monitor and Logic Monitor