Enterprise, Provisioning And Accounts Representative

Aussie Broadband

Morwell, Victoria, Australia
Not specified in the job description
Order processing and fulfillment
Customer enquiry case management
Billing and invoicing support
Aussie Broadband is seeking an Enterprise Provisioning and Accounts Representative to ensure efficient processing and delivery of enterprise services, addressing customer inquiries related to billing and accounts. The role emphasizes providing high-quality customer experiences while aligning with the company's values of inclusivity, fun, and social responsibility

Job Summary

  • The role ensures seamless delivery of enterprise services by accurately processing customer orders across the product portfolio.
  • Employees receive comprehensive benefits including 26 weeks paid parental leave, discounted internet, and a Fitness Passport.
  • The company values inclusion and diversity, offering a culture where team members can bring their whole selves to work.

Matching Summary

Match Score: 85

Aussie Broadband is seeking an Enterprise Provisioning and Accounts Representative to ensure efficient processing and delivery of enterprise services, addressing customer inquiries related to billing and accounts. The role emphasizes providing high-quality customer experiences while aligning with the company's values of inclusivity, fun, and social responsibility.

Skills & Requirements

Must-have

  • Order processing and fulfillment
  • Customer enquiry case management
  • Billing and invoicing support
  • Payment and dispute resolution
  • Effective phone and email communication

Nice-to-have

  • Strong problem-solving skills
  • Excellent time management
  • General knowledge of telecommunications
  • Intermediate computer skills
  • Flexible work environment adaptability

Key Requirements

  • Experience in similar role
  • Previous experience in service delivery or provisioning
  • Background in accounts and billing environments

Work Rights

Not specified

Tailored Resume

Cover Letter