Base: $102,750 - $150k; bonus/equity: not specifie...
Not specified
Proactive customer lifecycle management
Customer outcome tracking and reporting
Internal customer advocacy
Dematic is seeking multiple Senior Customer Success Managers to oversee customer outcomes in their Lifecycle Solutions & Services organization. The role involves managing customer engagement post-implementation, ensuring customer satisfaction, and identifying opportunities for expansion and retention
Job Summary
The Customer Success Manager is the primary owner of customer outcomes across the post-implementation lifecycle, ensuring customers achieve measurable value through proactive engagement and strategic guidance.
This role acts as the single point of accountability for customer success, retention, and expansion while serving as the internal voice of the customer.
Dematic offers career development, competitive compensation and benefits, pay transparency, and global opportunities.
Matching Summary
Match Score: 85
Dematic is seeking multiple Senior Customer Success Managers to oversee customer outcomes in their Lifecycle Solutions & Services organization. The role involves managing customer engagement post-implementation, ensuring customer satisfaction, and identifying opportunities for expansion and retention.
Salary
Base: $102,750 - $150K; Bonus/Equity: Not specified; Benefits: Competitive