Service Advisor

Hendrick Buick GMC Cadillac

Cary, North Carolina, US
On-site
Identify required maintenance
Advise customers on services
Estimate repair costs
Hendrick Buick GMC Cadillac is seeking a Service Advisor in Cary, North Carolina, responsible for identifying and scheduling vehicle maintenance and repair services for customers. The ideal candidate should have automotive experience, strong customer service skills, and the ability to communicate effectively

Job Summary

  • Responsible for selling, identifying and documenting service, maintenance, and repair service for customers.
  • Works with customer and technician to identify required maintenance and advises customers on necessary and recommended services.
  • Computes cost of replacement parts and labor to restore vehicle to condition specified by customer and estimates cost of mechanical, electrical, or other repairs.

Matching Summary

Match Score: 85

Hendrick Buick GMC Cadillac is seeking a Service Advisor in Cary, North Carolina, responsible for identifying and scheduling vehicle maintenance and repair services for customers. The ideal candidate should have automotive experience, strong customer service skills, and the ability to communicate effectively.

Skills & Requirements

Must-have

  • Identify required maintenance
  • Advise customers on services
  • Estimate repair costs
  • Schedule customer appointments
  • Maintain CSI standards

Nice-to-have

  • Demonstrate Core Values
  • Commitment to customer enthusiasm
  • Teamwork through trust and respect

Key Requirements

  • High School Diploma
  • Automotive field of study
  • 3-5 years of work experience
  • Valid Driver’s License
  • Intermediate Microsoft Office skills
  • Knowledge of Dealership Management System

Work Rights

Not specified

Tailored Resume

Cover Letter