Salesforce UK is seeking a Lead Solution Engineer for their Service Cloud division, primarily focused on transforming customer service through innovative technology. The ideal candidate will have deep technical expertise in contact center solutions and a passion for driving customer success
Job Summary
Envision and present transformational views of Service Cloud and Contact Centre offerings as a deep subject-matter expert.
Conduct business requirement assessments, propose architectures, and lead tailored demonstrations, POCs, and workshops.
Collaborate with Account Executives and Partners to develop technical sales strategies and cross-skill into Field Service Management.
Matching Summary
Match Score: 85
Salesforce UK is seeking a Lead Solution Engineer for their Service Cloud division, primarily focused on transforming customer service through innovative technology. The ideal candidate will have deep technical expertise in contact center solutions and a passion for driving customer success.