Implementation & Customer Success Specialist B2b Saas | Mining / Fifo Operations

Jobgether

Czechia
**
Lead software implementations
Configure systems for clients
Train users on platform features
** The Implementation & Customer Success Specialist role focuses on leading software implementations and ensuring customer satisfaction within a B2B SaaS environment tailored for mining and FIFO operations. The ideal candidate will engage with various stakeholders to drive system adoption and operational success while enjoying a remote-first setup with potential international travel. **

Job Summary

  • This role blends onboarding, consulting, relationship management, and operational problem-solving in a dynamic B2B SaaS environment.
  • You will work directly with stakeholders across logistics, finance, IT, and operations to configure systems, train users, and drive successful adoption.
  • The position offers strong ownership, cross-functional collaboration, and exposure to complex real-world workflows in mining, energy, and construction sectors.

Matching Summary

Match Score: 75

** The Implementation & Customer Success Specialist role focuses on leading software implementations and ensuring customer satisfaction within a B2B SaaS environment tailored for mining and FIFO operations. The ideal candidate will engage with various stakeholders to drive system adoption and operational success while enjoying a remote-first setup with potential international travel. **

Skills & Requirements

Must-have

  • Lead software implementations
  • Configure systems for clients
  • Train users on platform features
  • Drive successful adoption
  • Manage stakeholder relationships

Nice-to-have

  • Strategic thinking capabilities
  • Hands-on execution skills
  • Cross-functional collaboration
  • International travel willingness
  • Remote-first work environment

Key Requirements

  • Client-focused professional experience
  • Experience in workforce accommodation or transportation operations
  • Ability to work with logistics and finance stakeholders

Work Rights

Not specified

Tailored Resume

Cover Letter