Not specified; competitive compensation with annua...
On-site
Manage daily operations of residential department
Plan and implement schedules for customer commitments
Review workload and manpower for cost-effectiveness
DH Pace Company, a family-owned leader in the door and security products industry, is seeking a Residential Service Department Manager for its Olathe, Kansas office. The role involves overseeing daily operations, managing schedules, and ensuring customer satisfaction while leading a team of skilled technicians and office personnel
Job Summary
The role involves managing the day-to-day operations of the Residential department including scheduling, dispatching, and project management.
Successful candidates will review monthly financial reports and collaborate with front-line managers to develop action plans for improvement.
The company offers comprehensive benefits including medical, dental, vision, paid time off, holidays, and a 401k retirement plan with employer match.
Matching Summary
Match Score: 85
DH Pace Company, a family-owned leader in the door and security products industry, is seeking a Residential Service Department Manager for its Olathe, Kansas office. The role involves overseeing daily operations, managing schedules, and ensuring customer satisfaction while leading a team of skilled technicians and office personnel.
Salary
Not specified; Competitive compensation with annual performance evaluations; Benefits include medical, dental, vision, PTO, and 401k match
Skills & Requirements
Must-have
Manage daily operations of residential department
Plan and implement schedules for customer commitments
Review workload and manpower for cost-effectiveness
Ensure projects completed timely and below budget
Develop action plans from financial reports
Improve field force performance through reviews
Assist with hiring and training new employees
Nice-to-have
Excellent communication skills
Highly organized approach to work
Good mechanical aptitude
Focus on minimizing labor costs
Focus on maximizing profit
Top level service delivery mindset
Key Requirements
Bachelor's degree preferred
3-5 years of management experience preferred
Valid Driver's License required
Experience supervising field technicians or installers
Experience in equipment service or installation industry