As a Forward Deployed Engineer, VoIP your mission is to make Parloa work flawlessly in the real world of enterprise telephony
Job Summary
As a Forward Deployed Engineer, VoIP your mission is to make Parloa work flawlessly in the real world of enterprise telephony.
You’ll operate where product, infrastructure, and customer reality meet: diagnosing tricky call flows, designing robust connectivity patterns, unblocking go-lives under pressure, and shaping how Parloa integrates with telephony ecosystems—both for customers and partners.
We’re building agentic AI that enterprises trust with their most important customer moments: complex questions, high volumes, real stakes.
Matching Summary
As a Forward Deployed Engineer, VoIP your mission is to make Parloa work flawlessly in the real world of enterprise telephony.
Salary
$202,000—$231,000 USD
Skills & Requirements
Must-have
VoIP/SIP expert
end-to-end technical path
diagnose call flows
design connectivity patterns
troubleshoot signaling and media problems
navigate enterprise constraints
partner with customer engineers
Nice-to-have
builder mindset
raise the bar on reliability
shape the product
cloud-native experience
Kubernetes environments
Key Requirements
5+ years of professional experience in VoIP/telephony engineering
Strong hands-on expertise with SIP-based integrations
Solid understanding of signaling vs. media flows
Practical experience with SIP trunking providers, SBCs, enterprise PBX/contact center setups
Degree in Computer Science, Engineering, or equivalent practical experience