Receive, enter and manage customer orders from order receipt to shipment of product, including handling returns
Job Summary
Receive, enter and manage customer orders from order receipt to shipment of product, including handling returns.
Respond to routine customer inquiries regarding orders and handle incoming phone calls from various stakeholders, resolving inquiries promptly and effectively.
Solenis offers a hybrid working schedule, private medical care, life and travel insurance, an employee retirement plan, a sports card, and an employee assistance program.
Matching Summary
Receive, enter and manage customer orders from order receipt to shipment of product, including handling returns.
Skills & Requirements
Must-have
Customer order management
Handle customer inquiries
Track order status
Communicate with customers
Fluent in English
Nice-to-have
Work under pressure
Multicultural environment
Team player
Creativity and engagement
Multitasking abilities
Key Requirements
University degree (minimum Bachelor’s)
Some experience in customer service or administrative roles