Manager- Service

KONE Bulgaria

Bengaluru, India
**
Safety management and compliance
Customer satisfaction focus
Maintenance operations leadership
** KONE Bulgaria is seeking a Manager for Service Operations in Bengaluru, India, focusing on safety, customer satisfaction, and effective leadership within the maintenance operations team. The role emphasizes accountability in service delivery, employee engagement, and achieving sales targets while fostering a collaborative and innovative company culture. **

Job Summary

  • The role is accountable for ensuring safety, customer satisfaction, and profitability in maintenance operations within the region.
  • The manager leads and coaches supervisors, drives employee engagement, and ensures individual and team targets are set and followed up regularly.
  • KONE emphasizes an innovative and collaborative working culture with a strong focus on employee engagement, sustainability, and ethical business practices.

Matching Summary

Match Score: 75

** KONE Bulgaria is seeking a Manager for Service Operations in Bengaluru, India, focusing on safety, customer satisfaction, and effective leadership within the maintenance operations team. The role emphasizes accountability in service delivery, employee engagement, and achieving sales targets while fostering a collaborative and innovative company culture. **

Skills & Requirements

Must-have

  • Safety management and compliance
  • Customer satisfaction focus
  • Maintenance operations leadership
  • Team performance management
  • Sales target achievement
  • Employee engagement initiatives

Nice-to-have

  • Coaching and mentoring supervisors
  • Driving deployment of operational initiatives
  • Customer centric coaching
  • Regular field audits and visits
  • Collaborative and innovative culture

Key Requirements

  • Experience in field operations management
  • Proven leadership in maintenance teams
  • Ability to meet sales and operational targets

Work Rights

Not specified

Tailored Resume

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