Guest Services Agent

Innisfree Hotels

Orange Beach, AL, United States
Friendly and service-oriented manner
Positive and caring work environment
Maintain regular attendance
Innisfree Hotels is an inclusive workplace that fosters a culture of care where employees genuinely matter, and their voices are heard

Job Summary

  • Innisfree Hotels is an inclusive workplace that fosters a culture of care where employees genuinely matter, and their voices are heard.
  • Guest Service Agents are the face of the hotel as they are often the first people guests interact with upon arrival.
  • Innisfree Hotels will invest in you, if you invest in you.

Matching Summary

Innisfree Hotels is an inclusive workplace that fosters a culture of care where employees genuinely matter, and their voices are heard.

Skills & Requirements

Must-have

  • Friendly and service-oriented manner
  • Positive and caring work environment
  • Maintain regular attendance
  • High standards of personal appearance
  • Check-in and check-out guests
  • Process payments for guest bills
  • Minimize loss of revenue
  • Monitor customer accounts
  • Adhere to hotel policies
  • Diffuse conflict or tense situations
  • Maintain a clean and safe work environment

Nice-to-have

  • Thrive on challenge
  • Seek responsibility
  • Value our culture
  • Team player
  • Work independently with minimal supervision

Key Requirements

  • Minimum 1 year customer service experience
  • Hospitality industry experience preferred
  • Ability to interpret instructions
  • Ability to read, write, and speak English
  • Knowledge of reservation and POS systems
  • Ability to work with computers
  • Must be able to multi-task
  • Detail-oriented
  • High school diploma or equivalent

Work Rights

Not specified

Tailored Resume

Cover Letter