Monitoring Specialist I

TELUS

Calgary, AB, CA
On-site
Monitor alarm events
Respond to alarm signals
Communicate with customers
As a Monitoring Station Specialist, you will monitor all types of alarm events for customers and respond with the appropriate action to keep them safe

Job Summary

  • As a Monitoring Station Specialist, you will monitor all types of alarm events for customers and respond with the appropriate action to keep them safe.
  • The company offers a variety of shifts, flexible work schedules, shift premiums, and a guaranteed minimum of 34 hours per week with the possibility of overtime.
  • Employees are honored with an excellent compensation package, including benefits, a performance-based annual bonus, and access to virtual courses and e-learning for career development.

Matching Summary

As a Monitoring Station Specialist, you will monitor all types of alarm events for customers and respond with the appropriate action to keep them safe.

Skills & Requirements

Must-have

  • Monitor alarm events
  • Respond to alarm signals
  • Communicate with customers
  • Dispatch appropriate assistance
  • Customer safety and security

Nice-to-have

  • Advocating for customer needs
  • Displaying humanity in interactions
  • Taking charge in emergencies
  • Positive and energetic personality

Key Requirements

  • High School Diploma and/or equivalent
  • Fluent in speaking and writing in English
  • Knowledge of Google Workspace

Work Rights

Not specified

Tailored Resume

Cover Letter