DC DIGITAL PTE. LTD. is seeking an IT Support Engineer to provide technical assistance, troubleshoot issues, and manage client computer systems, focusing on customer satisfaction. The ideal candidate should possess relevant technical skills and a service-oriented mindset
Job Summary
The role involves providing on-site and remote technical assistance for diagnosis and troubleshooting of client computer systems.
Responsibilities include deploying, maintaining, and upgrading hardware, software, operating systems, and network infrastructure using Microsoft tools.
Candidates must possess strong communication skills to maintain high user satisfaction while managing IT assets and ad-hoc duties.
Matching Summary
Match Score: 75
DC DIGITAL PTE. LTD. is seeking an IT Support Engineer to provide technical assistance, troubleshoot issues, and manage client computer systems, focusing on customer satisfaction. The ideal candidate should possess relevant technical skills and a service-oriented mindset.
Skills & Requirements
Must-have
Windows OS administration
Microsoft Office 365 configuration
Active Directory management
Intune deployment and patching
Logitech and Poly video systems
PC and iOS mobile device support
Nice-to-have
Strong analytical problem resolution skills
Excellent customer service orientation
Ability to work under pressure in fast-paced environment
Effective team coordination capabilities
Key Requirements
Bachelor's degree in Computer Science or IT
Knowledge of Microsoft O365, Teams, and AD
Experience with Logitech and Poly video conference products