Customer Service Representative

Atascocita Animal Hospital

Humble, TX, United States
Base: $14.00 - $16.00 ph doe; tips: included; bene...
**
Handling phones and customers
Greeting pet parents and pets
Managing check-ins and check-outs
** Atascocita Animal Hospital is seeking a Customer Service Representative who is passionate about both pets and people. The role involves providing excellent customer service in a dynamic environment while supporting the needs of pet owners and their furry companions. **

Job Summary

  • We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP.
  • You will be responsible for welcoming pet parents and their furry VIPs, answering phones, touring new clients, managing check-ins and check-outs, and handling payments.
  • Full-Time health, mental health, and telehealth benefits are offered, with pay starting at $14.00 - $16.00 /hour DOE + tips.

Matching Summary

Match Score: 75

** Atascocita Animal Hospital is seeking a Customer Service Representative who is passionate about both pets and people. The role involves providing excellent customer service in a dynamic environment while supporting the needs of pet owners and their furry companions. **

Salary

Base: $14.00 - $16.00 /hour DOE; Tips: included; Benefits: Full-Time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • handling phones and customers
  • greeting pet parents and pets
  • managing check-ins and check-outs
  • handling cash and cards
  • responding to complaints
  • keeping lobby clean

Nice-to-have

  • fluent in human and hound
  • people-person and pet-person
  • cool under pressure
  • solve problems quickly

Key Requirements

  • 1+ year of customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter