You will participate in the main missions of application management including ITSM process administration, technical documentation, and user support for needs formalization
Job Summary
You will participate in the main missions of application management including ITSM process administration, technical documentation, and user support for needs formalization.
You will ensure the MCO of the ITSM tool, propose process evolutions, and work transversally with all stakeholders.
The role requires investigation and analysis skills to resolve production issues, with a focus on field studies.
Matching Summary
You will participate in the main missions of application management including ITSM process administration, technical documentation, and user support for needs formalization.