Retail Customer Service Specialist

DICK'S Sporting Goods

Plymouth, MA, US
Base: $15.00 - $22.00 ph; bonus/equity: not specif...
Onsite
Excellent customer experience delivery
Front-end operations execution
Register coverage and cash handling
DICK'S Sporting Goods is seeking a Retail Customer Service Specialist in Plymouth, MA, responsible for creating exceptional shopping experiences through customer service, product knowledge, and efficient front-end operations. The ideal candidate should possess prior retail experience and demonstrate strong customer focus and teamwork

Job Summary

  • The Customer Service Specialist is responsible for providing excellent customer experiences by creating an exceptional shopping environment.
  • This role serves as the primary customer service provider at the front end and acts as a liaison between customers and management.
  • The company offers a generous suite of benefits including state paid leave requirements and competitive hourly pay ranging from $15.00 to $22.00.

Matching Summary

Match Score: 85

DICK'S Sporting Goods is seeking a Retail Customer Service Specialist in Plymouth, MA, responsible for creating exceptional shopping experiences through customer service, product knowledge, and efficient front-end operations. The ideal candidate should possess prior retail experience and demonstrate strong customer focus and teamwork.

Salary

Base: $15.00 - $22.00 per hour; Bonus/Equity: Not specified; Benefits: Generous suite of benefits including state paid leave

Skills & Requirements

Must-have

  • Excellent customer experience delivery
  • Front-end operations execution
  • Register coverage and cash handling
  • Team collaboration and support
  • Merchandising and presentation standards

Nice-to-have

  • Inclusive and diverse workforce mindset
  • Product knowledge in sports equipment
  • Proactive customer engagement skills
  • Training new teammates on programs
  • All-hands-on-deck approach to tasks

Key Requirements

  • Prior retail sales or cashier experience preferred
  • Ability to lift 15 to 35 lbs items occasionally
  • Ability to stand or walk for up to 4 hours

Work Rights

Not specified

Tailored Resume

Cover Letter